Cocktail Bar Host

United States
New York
New York
Apr 03, 2024
About P&P and PS:

Living under one roof, two distinct concepts coexist effortlessly. An artisanal retail shop, focusing on food and culinary offerings, complemented by a secret bar. While each space has their own characteristics and personalities, commonalities are weaved throughout. Our favorite products are featured on the menu in the secret bar, while house made menu items are sold in the shop. Hospitality is a key focus, making each patrons’ experience memorable regardless of which space they visit.

We look forward to the opportunity of meeting you!

Job Summary:

This female owned and operated business is searching for a host that exudes an infectious sense of hospitality. You are one of the first points of contact with guests and you will set the stage for their experience. We view this role as one of the most important!

The host is responsible for:

~Welcoming incoming and departing guests with a warm, appreciative demeanor and a genuine smile.
~Ascertaining their dining needs, and anything else that may make their experience memorable.
~Seating guests and managing the reservations system/seating chart.
~Monitoring bar activity to determine seating and dining flow.
~Responding to guest inquiries and requests in a timely, friendly, and efficient manner.
~Communicating with the team within the space including servers, bartenders, and management about flow, arrivals, large groups, etc.
~Performing opening and closing duties, as needed.
~Assisting others with side work including but not limited to, cleaning, stocking, folding silverware, etc.
~Helping fellow team members and other departments wherever necessary to maintain positive working relationships.
~Recognize VIPs and any guests that deserve special attention, alert management, servers, etc. to these guests.
~Identify and report problems to management immediately.
~Maintain attention to detail.

Requirements and Qualifications:

~High school diploma or GED.
~Prior customer service experience in the hospitality industry.
~Positive attitude, interpersonal skills, and professionalism.
~Good communication skills and phone etiquette.
~Flexible work schedule including nights, weekends, and holidays.
~Experience working with a reservations system such as OpenTable, Resy or Seven Rooms.

~Competitive hourly pay.
~Company discounts in the shop and at the bar.

*We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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