laundry attentant

Location
Country
United States
State/Region/Province
Florida
City
Miami
Posted
Dec 31, 2023
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Description
Full time 11 pm - 7am , and hiring part time nights 2 days and floater
*
*Text or call or walk in to apply*. - English & Spanish speaking is preferred


Position Overview:

Laundry Attendants report to Store Managers and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. The essential functions of this position include:

Essential Functions:

- Customer Service and Satisfaction: Reports to work on time; assist customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any questions or concerns that arise; keeps store manager informed of any customer service issues they may need help with.

- Store Safety and Security: Follows all safe practices to prevent accidents and injuries to customers and employees; knows what to do in emergency situations such as fires, floods, and severe weather; maintains a safe environment inside and outside of the store.

- Store Cleanliness and Upkeep: Ensure the highest level of cleanliness is maintained inside and outside of the stores; informs store manager when janitorial items are running low, continually walks the floor picking up debris, emptying trash containers, checking bathrooms, and performing other cleaning duties as required.

- Equipment Maintenance: Utilizes the logbooks to report any equipment maintenance issues; immediately informs store manager of unsafe situations that arise during a shift.

- Retail: Can accurately utilize the cash register or point of sale computer; has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items; ensures retail items are neatly stocked at all times if necessary.

- Wash and Fold: Provides a consistent, quality product to the customer; accurately and always utilizes logbooks; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.

- Policies and Procedures: Follows all company policies and procedures.

Skills

- Service Focused
- Positive and upbeat personality
- Comfortable interacting with people
- Self-driven and motivate
- Ability to multi-task
- Team Player
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